Refund Policy

Effective Date: June 25th, 2025

Last Updated: October 20th, 2025

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At HealHer, we create educational content, digital tools, and live experiences designed to empower women with clear, actionable health information. Because our offerings include instant-access digital downloads, ticketed live events, and custom-printed merchandise, we are unable to offer refunds once a purchase is completed.

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All Sales Are Final

 

All purchases, including digital classes, downloads, workbooks, event tickets, and merchandise, are non-refundable. Once payment is processed, access is granted or your order begins production, and we cannot issue refunds or exchanges.

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Merchandise Orders

 

All HealHer merchandise is printed and fulfilled through a trusted third-party production partner. Each item is made to order, meaning it is created specifically for you once your purchase is placed.

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We cannot accept returns or exchanges for incorrect size, color preference, or buyer’s remorse.

If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery at riseuphealher@gmail.com with photos of the issue. We’ll coordinate a replacement or resolution directly with our print provider.

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Technical Issues or Duplicate Charges

 

If you experience a technical issue that prevents you from accessing your digital content or notice a duplicate charge, please contact us within 7 days at riseuphealher@gmail.com and we’ll review and correct any verified errors promptly.

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Event Cancellations

 

If a HealHer-hosted event is canceled or rescheduled, all registered participants will be notified via email with options for transfer or credit toward a future event.

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Thank You

 

Every purchase helps us continue creating education and resources that empower women to understand and heal their health. We appreciate your support and understanding.